Return & Shipping Policy

SHIPPING

Flat shipping rate of $15 for all orders shipped in Canada.  For expedited shipping contact us for additional cost. Purchases will be shipped via Canada Post within 2-3 business days (excluding weekends and holidays). Once shipped we will provide a tracking number. Orders can take up to 10 business days to receive.

IN-STORE RETURN POLICY

New Items only (ie Elfarrow & Desigual) we can offer an in-store credit or exchange only within 14 days of original purchase date. 

Exchanged items must be unworn with tags attached and in the original condition received along with original receipt. 

Shipping charges are non-refundable and any shipping costs are the customers responsibility.

Please contact dv_consignment@outlook.com for more information about your return or exchange.

To return your product, you should mail your product to: 196 Algoma St S Thunder Bay, ON P7B 3B9

You will be responsible for paying for your own shipping costs for returning your item. Deva Ju is not responsible for lost or stolen packages that may occur during the delivery process.